“I was the Operations VP for an engineer-to-order company in the packaging machinery industry and brought Joy Montgomery in to improve our operations, procedures and documentation. When I arrived at work one morning, I had a message that my Plant Operations Manager was in the hospital. I asked Joy to cover shop floor operations. The Ops manager was off for over a week and in that time Joy kept everything moving along and insured that the focus was where it should be. When she returned to the project that she was there for, she had an even greater understanding of what was needed. Joy has always been the type of person who doesn't ask (helplessly) 'what can I do?' - she will ask 'what has to be done?', and that makes a big difference in what can be accomplished.” -- Ray Baert, Operations Management Consultant
How Will You Know if Your Operation Needs Structural Integrity?
- Customers are returning too many products.
- Customers are complaining about lead time.
- Customers say your prices are too high.
- Your operation is plagued with complaints, conflict, and confusion.
- You're losing customers instead of enjoying referrals.
- Your website isn't getting the kind of results you expected.
- Your R&D effort is stalled.
What Can Structural Integrity Do For You?
It is possible to be Better, Faster, and Cheaper. Structural Integrity in your internal communication can help you improve quality, cut production time, and decrease your costs while you continue to operate here at home. Get measurable results in days, not weeks or months.
Structural Integrity is the welcome result of clear, concise communication. If stuff is falling through the cracks, you're losing money. It's all about connections. We tighten up the connections between your people, between your processes, and between you and your customers so nothing can fall through the cracks.
When Ray Baert asked Joy Montgomery, a consultant -- an "outsider," to cover shop floor operations while the Plant Operations Manager recovered, he already knew she would get cooperation from the whole team. We operate on site as team members when you want us.
Website Help
If you have a startup or a small business and have developed your own website but aren't sure if it's working for you as well as it should, ask about our flat fee, affordable, "Quick and Dirty" usability testing service. Put more than 25 years of usability testing experience to work for you. The clear, concise communication we do for you will be the ground work when you grow big enough to bring in a "big gun" to be your Webmaster.
Your ROI will be at least ten times my fee. Call for a free appointment today.
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